Contact
Ask us anything.
Questions about materials, whether something can be printed, how long a job takes, or an existing order — this reaches the shop directly. If you already know what you want printed, the request form asks for the details we need to price it, which saves a round trip.
- Where we are
- Camden, South Carolina
- Hours
- Monday – Friday, 9:00 AM – 6:00 PM · Weekend pickup by arrangement
- Response time
- One business day for messages and quotes. Every message goes onto the job board, so nothing gets lost in an inbox.
Chasing a job?
If you have a reference number, the status page tells you where the job is without waiting on a reply.
Check job statusRather see the shop?
We're on Facebook, and the printer has a camera on it you can watch right now.
Live cameraBefore you write
How much does a print cost?
It depends on size, material and how long the printer is tied up, so we quote
each job rather than publish a price list. Small parts are usually a handful of
dollars; a large multi-part model is more. Send it through the
request form and you will get a real
number, not a range.
I do not have a 3D model. Can you still help?
Yes. Most of what comes through here is a broken part in a bag or a written
description. Photos from two or three angles with a ruler or a coin in shot
are enough to get started, and we will tell you what else we need.
How long does it take?
Simple parts are often same-week. Prints run for hours rather than minutes, so a
large or detailed job can tie a machine up for a day or more. We give you a
turnaround with the quote, before you commit to anything.
Will it be strong enough?
That depends entirely on the part and the plastic. Tell us what it has to do —
hold a load, live outdoors, get hot — and we will pick a material to suit, or
tell you that printing is the wrong process for it. We would rather say so than
sell you a part that fails.
Can I watch my print?
There is a live camera pointed at the
printer. Whatever is on the bed at the time is what you will see — and finished
jobs often end up in the timelapses.